Privacy Policy

Last updated November 3, 2026

This page explains what information Jain AI, Inc. ("Jain", "we", "us") collects through getjain.com and the Jain platform, how we use it, and how we protect it.

Beta signup

When you submit the beta signup form, we receive what you enter (name, work email, company, role, company size, monthly RFP volume, and your message), plus the page you signed up from, the site that referred you, and any campaign tags in the link.

We store this information in our internal spreadsheet and share it with our team so we can follow up with you personally. We use it only to contact you about Jain.

Platform and account information

When you use the Jain platform, we collect information necessary to provide and manage your account, such as your name, work email, company information, and account authentication details.

We use this information to provide access to Jain, manage accounts, offer support, and maintain the platform.

Documents and customer data

Jain helps commercial cleaning businesses review requests for proposals (RFPs), estimate costs, develop pricing, and prepare proposals.

When you use the platform, you may upload or provide documents and information such as RFPs, bid specifications, facility details, floor plans, staffing requirements, labor rates, pricing spreadsheets, and proposal materials.

We process this information to provide Jain's features, including document extraction, requirement analysis, cost estimation, pricing calculations, and proposal generation.

We may also store edits, corrections, and other information you provide while working on a bid.

Customer data is used only to provide Jain's services to the customer that submitted it, unless that customer has agreed otherwise with Jain.

AI processing

Jain uses artificial intelligence to analyze documents, extract information, and assist with estimating, pricing, and proposal preparation.

AI processing runs through Google Cloud Vertex AI, including Anthropic's Claude models, and Google's Gemini API. Jain staff may also use Anthropic's Claude, on Jain's business account, to work with a customer's files when supporting that customer.

Our AI providers do not use customer data, including uploaded RFPs, pricing information, or proposals, to train, fine-tune, or improve their AI models.

AI providers do not retain customer data after processing requests, except for limited temporary retention for abuse monitoring, which may last up to 55 days for the Gemini API and 30 days for Anthropic.

Analytics

We use Google Analytics to understand how people use our website. It sets cookies and records pages viewed, scrolling, clicks on outbound links and downloads, site searches, video plays, form interactions, the referring site and campaign, and device, browser, and approximate location (city level).

When you complete the beta signup, we record that a signup happened and on which page, but none of the details you entered.

Google processes this data under theGoogle Ads Data Processing Terms. We have not enabled data sharing for Google's advertising products.

You can opt out with Google'sAnalytics opt-out add-on or by blocking cookies in your browser.

How we share information

We do not sell your personal information or use it for advertising.

We share information with service providers that help us operate Jain, including providers of cloud hosting, document storage, AI processing, analytics, and technical infrastructure.

These providers process information as necessary to deliver Jain's services, subject to applicable agreements and safeguards.

Our current list of subprocessors is available at getjain.com/subprocessors.

We may also disclose information when required by law or to protect the security and integrity of our services.

Data storage, retention, and deletion

Jain stores customer data in Google Cloud infrastructure in the United States (us-central1).

We retain information according to the following practices:

• Uploaded documents: Automatically deleted after 90 days.
• Generated analysis and proposals: Retained while your account is active.
• Account information: Retained while your account is active.

When you delete a bid in Jain, it is immediately removed from your view. You may request permanent deletion of the underlying data by contacting us.

When you close your account, you may request deletion of your account and associated data.

Our AI providers do not retain customer data beyond request processing, except for the limited temporary abuse-monitoring retention described above.

Data security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, disclosure, alteration, or loss.

No method of electronic storage or transmission is completely secure.

Your choices

To see, correct, or request deletion of the personal information we hold about you, emailhello@getjain.com.

Depending on your location, you may have additional rights under applicable privacy laws.

For information managed by your organization, we may coordinate with your organization's account administrator to fulfill your request.

Children's privacy

Jain is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes

If we change how we handle information, we'll update this page and the date above.

Contact

For questions about this Privacy Policy or how Jain handles your information, contacthello@getjain.com.